100% Money Back Guarantee

If you're not satisfied with our product, send it to the address below within 30 days, and we will either replace it or provide a 100% refund of the purchase price.  

Once your return is received, a credit will automatically be applied to your credit card or original method of payment, usually within 8 to 15 days.

Late or missing refunds (if applicable):
- If you haven’t received a refund yet, first check your bank account again.
-Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at info@philippineoutfitters.com.

Exchanges (if applicable):
- If determined defective or damaged, we will replace items.  If you need to request an exchange for the same item, send us an email at info@philippineoutfitters.com to let us know how we might assist.

If returning the product, you should mail it to:

Philippine Outfitters
9526 Argyle Forest Blvd.
Jacksonville, FL 32222

Note: You will be responsible for paying for your own shipping costs for returning your item. These shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please send comments or special requests to info@philippineoutfitters.com